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Docs and resources

Everything you need to run the first month yourself

Three getting started articles that cover the whole rollout, and a user guide that goes deeper on every part of the product. Written by the people who run implementations, not a documentation team working from a spec.

Getting started

Three articles, in the order you will need them

Read end to end they take about twenty minutes, and they cover everything between an empty workspace and a register that maintains itself.

Part 015 minute read

Set up your workspace

Create your organization profile, define sites, choose the fields you track and invite your team with the right roles.

Read the guide
Part 027 minute read

Import your first assets

Prepare your spreadsheet, map the columns, read the preview and commit an import you can reverse in one action.

Read the guide
Part 036 minute read

Label and scan with QR

Print asset labels in bulk, apply them consistently and run your first stocktake using nothing but a phone camera.

Read the guide

User guide

The full user guide

Six chapters covering every part of Eze IT in detail, from workspace settings through to automation rules. It lives inside your workspace, updates with each release, and is searchable from any screen.

Administrators get the whole guide. Technicians see the chapters that apply to what they can actually do, so nobody is reading about permission scopes they will never touch. Every chapter ends with the three questions support is asked about it most often.

Get access with a demo workspace
  • Workspace and settings

    Organization profile, hosting region, currency, financial year, sites and location hierarchy.

    • Company profile
    • Locations and sites
    • Custom fields
    • Categories
  • Managing assets

    Creating, editing, assigning, transferring and retiring records, plus bulk actions across a filtered view.

    • Asset records
    • Bulk edits
    • Assignments
    • Retirement and disposal
  • People and permissions

    Roles, scopes, custom field visibility, single sign on, SCIM provisioning and auditor access.

    • Roles and scopes
    • SSO and SCIM
    • Auditor access
    • Activity log
  • Integrations

    Connecting directory, device management, service desk, finance and HR systems, and what each one syncs.

    • Directory sync
    • MDM connections
    • Service desk
    • Webhooks and API
  • Reporting

    Building reports, scheduling delivery, point in time reconstruction and exporting evidence for an audit.

    • Report builder
    • Scheduled delivery
    • Point in time views
    • Exports
  • Automation

    Reminder rules, notice periods, escalation, joiner and leaver workflows and notification routing.

    • Reminder rules
    • Escalation
    • Leaver chases
    • Slack and Teams

Cannot find the answer in the guide?

The FAQ covers implementation time, imports, integrations, permissions and security in plain language. Anything more specific, and the team that runs implementations will answer it directly.

Try it properly

The guides make more sense with a workspace open

Book a demo and we will set up a trial workspace with a sample of your own data, so you can follow the getting started articles against real assets rather than examples.